5 common mistakes to avoid when adopting AI

The pressure to integrate artificial intelligence (AI) systems into business processes is building...

The problem with BIG projects… and 5 ways a well-run pilot can help

How many times have you experienced a major software rollout or other big change at work that had...

Keeping an eye on the people in an AI-infused world

The advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized...

Change management for project managers: how to ensure better outcomes

There is no magic wand moment in enterprise project management. This is okay; we don’t live in a...

Why CX leaders should integrate change management into all they do

When changes are introduced in an organization, the customer experience (CX) often changes, as...

It’s time to take an enterprise approach to change

Most of us want to make a difference and have a positive impact. It’s why we do the work we do. ...

Why and how to add change management to your project management approach

As a project manager, you have probably seen first-hand the challenges in getting people in your...

How Autodesk uses automation to drive change agility

We all know that change management should be baked into transformation initiatives from the...

PMO, CMO and TMO: what they are and how they drive change agility

We all know that change is inevitable. One critical difference between successful companies and...

5 fail-proof ways to improve change communications

Effective communication is a critical component of leading and managing organizational change, and...