Posts about
Data & analytics
How world-class companies track metrics to drive strategic success
The Entrepreneurial Renaissance changed the game for enterprises. Speed of learning has become the...
4 minute read
How noisy and biased data warp business decisions
Since the efficacy of all strategic business decisions hinges on the quality of the data they are...
3 minute read
5 common mistakes to avoid when adopting AI
The pressure to integrate artificial intelligence (AI) systems into business processes is building...
4 minute read
Exciting new and upcoming Microsoft Fabric updates
As the Head of iTalent Digital’s BI, Data & Analytics consulting practice, I had the privilege of...
6 minute read
Enterprise search & personalization,
Customer experience,
Data & analytics,
Case study,
Coveo,
Microsoft,
AI,
Automation
How 4 industry leaders use AI to deliver next-generation customer service
Imagine a world where every customer support interaction is intuitively tailored to your needs...
4 minute read
Enterprise search & personalization,
Customer experience,
Digital transformation,
Data & analytics,
AI
AI-driven trends in the retail sector
AI is at the top of everyone’s minds, and the retail industry is no exception. AI is not just...
3 minute read
8 steps to priming your data for AI readiness
If you’re reading this, chances are you’ve realized there’s no going back to the way things...
8 minute read
Keeping an eye on the people in an AI-infused world
The advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized...
4 minute read
The five levels of automation in data quality and information management—where does your organization stand?
Having advanced data quality and information management capabilities can be a strategic advantage...
5 minute read
Topics
- Agile Methodology (1)
- AI (23)
- Automation (9)
- Awards (6)
- Case study (9)
- ChaMa (9)
- Change management (18)
- Company news (6)
- Coveo (8)
- Customer experience (31)
- Data & analytics (25)
- Data privacy (2)
- Digital transformation (7)
- Diversity (1)
- Dynamic translation (4)
- Employee experience (7)
- Enterprise community (23)
- Enterprise search & personalization (15)
- Google (1)
- Intelligent content syndication (4)
- iPaaS (integration platform as a service) (6)
- Khoros (7)
- Managed Services (2)
- Microsoft (5)
- Oracle Eloqua (1)
- PMO & project management (11)
- SaaS (software as a service) (2)
- SmartConX (10)
- Software and cloud engineering (2)
- Systems integrations (9)