5 box-bursting innovations for your Khoros community

One of the things we like about the Khoros customer engagement platform is that it not only has a...

Threats and opportunities of generative AI for enterprise communities

In my last post, I explored a list of questions that enterprise community professionals should be...

How AI-enabled enterprise search improves the customer experience

They say that a rising tide lifts all boats, but as Warren Buffet famously quipped: “Only when the...

3 ways intelligent search and personalization future-proofs customer service

As we transition into 2023, a decade after Forrester published a report announcing that the Age...

10 steps to a ubiquitous online community

  The power and value of digital enterprise communities is well documented. By empowering...

How to create a relevant and effortless customer experience through intelligent mass personalization

    For global IT companies, time is of the essence: when IT...

5 solutions for cultivating online community engagement

    Wondering how to best approach generating online community...