The convergence of AI and BI: it’s time to embrace generative BI

Leveraging intelligence has been the main way companies have secured a competitive advantage for as...

5 common mistakes to avoid when adopting AI

The pressure to integrate artificial intelligence (AI) systems into business processes is building...

Exciting new and upcoming Microsoft Fabric updates

As the Head of iTalent Digital’s BI, Data & Analytics consulting practice, I had the privilege of...

How 4 industry leaders use AI to deliver next-generation customer service

Imagine a world where every customer support interaction is intuitively tailored to your needs...

AI-driven trends in the retail sector

AI is at the top of everyone’s minds, and the retail industry is no exception. AI is not just...

8 steps to priming your data for AI readiness

If you’re reading this, chances are you’ve realized there’s no going back to the way things...

Keeping an eye on the people in an AI-infused world

The advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized...

The five levels of automation in data quality and information management—where does your organization stand?

Having advanced data quality and information management capabilities can be a strategic advantage...

Consolidate your communities onto one platform for a better CX and big savings

Managing multiple, siloed communities spread across different online touchpoints can be a...

Project managers as strategic enforcers of cost efficiency

The role of project managers has traditionally centered around managing tasks, resources, and...