The transformative power of unified search for websites

Have you ever felt lost in the labyrinth of information on a website, endlessly searching for that...

The best technology for optimizing business intelligence

What is the best technology for gaining even better intelligence from the massive amounts of data a...

Navigating the AI Revolution: the evolving role of project managers

Project management is currently at a significant juncture, marked by a striking paradox. While...

2024 U.S. data privacy laws by state

Data Privacy Day is coming up on January 28th this year and to celebrate, we thought we'd take a...

Six little-known ways unified search improves workplace productivity (which is your organization doing?)

Your organization can have the deepest expertise, the most valuable knowledge base, and the...

The five levels of data visualization and reporting maturity – how does your organization stack up?

In a world where data increasingly dictates business decisions, leveraging it effectively is key....

How you can use AI to power customer self-service and assisted support

“We have really good customer service!” How many times have you heard companies express this as a...

Harnessing the power of community evangelism: how it’s like GPT

A clear theme that emerged fromThe Community Roundtable’s annual report on the State of Community...

Threats and opportunities of generative AI for enterprise communities

In my last post, I explored a list of questions that enterprise community professionals should be...

13 ways technology enables people-first change orchestration

Incorporating data analytics, and automation to the change model has been among the most disruptive