Posts about
Customer experience
Enterprise search & personalization,
Customer experience,
Data & analytics,
Enterprise community,
Dynamic translation,
Khoros,
Microsoft,
Google
5 box-bursting innovations for your Khoros community
One of the things we like about the Khoros customer engagement platform is that it not only has a...
4 minute read
How generative AI will impact enterprise community user engagement
Reid Hoffman, co-founder of LinkedIn, former board member and original investor of OpenAI, and...
3 minute read
How AI-enabled enterprise search improves the customer experience
They say that a rising tide lifts all boats, but as Warren Buffet famously quipped: “Only when the...
4 minute read
Make community management more efficient and scalable with Khoros ACM
In a previous blog article, I wrote about a specific feature of the Khoros Accelerated Community...
3 minute read
3 ways intelligent search and personalization future-proofs customer service
As we transition into 2023, a decade after Forrester published a report announcing that the Age...
3 minute read
10 steps to a ubiquitous online community
The power and value of digital enterprise communities is well documented. By empowering...
5 minute read
7 ways to unlock new business value during economic turbulence
As CPI hits its highest level in more than 40 years and fears of an impending recession...
4 minute read
Make your community irresistible with CORE content
By Eric Stieg, iTalent Digital Enterprise Community &...
4 minute read
Systems integrations,
Customer experience,
SmartConX,
Case study,
Enterprise community,
Intelligent content syndication
How Autodesk integrated Facebook without increasing costs
By Chris Coumbe at Autodesk Companies have invested a lot of...
4 minute read
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