Why multi-directional platform integration is essential for customer retention

In today’s fast-paced, informationally overloaded world, the most precious resource is time....

5 box-bursting innovations for your Khoros community

One of the things we like about the Khoros customer engagement platform is that it not only has a...

How generative AI will impact enterprise community user engagement

Reid Hoffman, co-founder of LinkedIn, former board member and original investor of OpenAI, and...

How AI-enabled enterprise search improves the customer experience

They say that a rising tide lifts all boats, but as Warren Buffet famously quipped: “Only when the...

Make community management more efficient and scalable with Khoros ACM

In a previous blog article, I wrote about a specific feature of the Khoros Accelerated Community...

3 ways intelligent search and personalization future-proofs customer service

As we transition into 2023, a decade after Forrester published a report announcing that the Age...

10 steps to a ubiquitous online community

  The power and value of digital enterprise communities is well documented. By empowering...

7 ways to unlock new business value during economic turbulence

As CPI hits its highest level in more than 40 years and fears of an impending recession...

Make your community irresistible with CORE content

        By Eric Stieg, iTalent Digital Enterprise Community &...

How Autodesk integrated Facebook without increasing costs

    By Chris Coumbe at Autodesk Companies have invested a lot of...