iTalent Digital blog

How 4 industry leaders use AI to deliver next-generation customer service

Imagine a world where every customer support interaction is intuitively tailored to your needs...

The transformative power of unified search for websites

Have you ever felt lost in the labyrinth of information on a website, endlessly searching for that...

Six little-known ways unified search improves workplace productivity (which is your organization doing?)

Your organization can have the deepest expertise, the most valuable knowledge base, and the...

How you can use AI to power customer self-service and assisted support

“We have really good customer service!” How many times have you heard companies express this as a...

Revolutionize the e-commerce experience with intelligent unified search

There was a time when search engines were the latest and greatest thing. They were considered...

What is intelligent unified search and why do enterprises need it?

The overwhelming proliferation of data and information is causing toggle fatigue. What is toggle...

How AI-enabled enterprise search improves the customer experience

They say that a rising tide lifts all boats, but as Warren Buffet famously quipped: “Only when the...

3 ways intelligent search and personalization future-proofs customer service

As we transition into 2023, a decade after Forrester published a report announcing that the Age...