Revolutionize the e-commerce experience with intelligent unified search
There was a time when search engines were the latest and greatest thing. They were considered...
4 minute read
State of Community Management 2023 webinar recap
I was given the honor to participate in a webinar with Jim Storer of The Community Roundtable (CRT)...
1 minute read
Why and how to add change management to your project management approach
As a project manager, you have probably seen first-hand the challenges in getting people in your...
4 minute read
5 must-have components of a best-in-class community
If you have been around the community space for any length of time, then you are probably familiar...
2 minute read
What is intelligent unified search and why do enterprises need it?
The overwhelming proliferation of data and information is causing toggle fatigue. What is toggle...
3 minute read
7 keys to staying competitive and profitable
A smart data and analytics strategy leveraging the right technology enables companies to stay...
1 minute read
How Autodesk uses automation to drive change agility
We all know that change management should be baked into transformation initiatives from the...
3 minute read
PMO, CMO and TMO: what they are and how they drive change agility
We all know that change is inevitable. One critical difference between successful companies and...
5 minute read
Systems integrations,
Customer experience,
iPaaS (integration platform as a service),
SmartConX,
Enterprise community,
Intelligent content syndication,
Dynamic translation,
Automation
Why multi-directional platform integration is essential for customer retention
In today’s fast-paced, informationally overloaded world, the most precious resource is time....
6 minute read
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