The problem with BIG projects… and 5 ways a well-run pilot can help
How many times have you experienced a major software rollout or other big change at work that had...
3 minute read
8 steps to priming your data for AI readiness
If you’re reading this, chances are you’ve realized there’s no going back to the way things...
8 minute read
Keeping an eye on the people in an AI-infused world
The advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized...
4 minute read
The five levels of automation in data quality and information management—where does your organization stand?
Having advanced data quality and information management capabilities can be a strategic advantage...
5 minute read
Inspire inclusion by becoming a “superpower” role model for girls
We love this year’s International Women’s Day theme, “Inspire Inclusion,” because inspiration is a...
3 minute read
Consolidate your communities onto one platform for a better CX and big savings
Managing multiple, siloed communities spread across different online touchpoints can be a...
3 minute read
Project managers as strategic enforcers of cost efficiency
The role of project managers has traditionally centered around managing tasks, resources, and...
5 minute read
The transformative power of unified search for websites
Have you ever felt lost in the labyrinth of information on a website, endlessly searching for that...
4 minute read
The best technology for optimizing business intelligence
What is the best technology for gaining even better intelligence from the massive amounts of data a...
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